Shipment
Shipment options
DIYerTool online shop readily serves customers from all over the world. Therefore, we work with the biggest international delivery companies, to assure most secure and executive transportation.
Express: EMS, DHL, FedEx, UPS
Air Mail: Hong Kong Air Mail, Singapore Air Mail, China Post Air Mail
Delivery time
In-stock orders are shipped within maximum 2 working days after the payments are entered to our account. We ship from Monday till Friday. Orders submitted on Saturdays, Sundays and certain enounced holidays will be processed the next working day.
The average delivery time:
Express: 3-15 days to major destinations, depending on delivery company and destination address.
AirMail: 6-35 days to major destinations, depending on delivery company and destination address.
Shipment requirement
Air Mail shipping service is available for low weight packages(<=2Kg).
Express shipping service is available for all packages.
Shipment Cost
You can estimate the freight in your cart.
Tracking your package
As soon as your order is paid, DIYerTool will ship the ordered items to you by means of the delivery company you've selected. Our system will send you an e-mail with the tracking or delivery confirmation number of your package, enabling you to track the parcel all its way to you. You can track your package directly from the website of the respective delivery company.
If you would like to check whether your order has been already shipped, please use Invoice Tracking service on your account page.*
* Please note that a buyer may track the delivery at least in 1-2 days after obtaining the tracking number. This happens due to package registration policy adopted by delivery companies and should not make customers worried about their orders.
Special warning
Customer's postal address serves the main requisite for order processing. Therefore, please, be very careful while writing down your shipping address and zip code. As soon as you noticed any mistake in the address, please inform our manager immediately.
Dropship
DIYerTool.com offers dropship to their registered customers at no extra charge. This service allows you to create a specialized online store and stock it with a vast range of products. Your online store might focus on test equipment but you may decide on supplying a number of goods to your customers.
Choosing dropship from DIYerTool.com means that you do not have to maintain costly inventories or figure out complex programming codes as that is all done for you. DIYerTool.com takes care of all your day-to-day business processes leaving you plenty of time focus on inventories and sales but most importantly making money from your customers.
Warranty and return policy
Our warranty does not cover risks of product's damage or loss within the responsibility of delivery company. For this reason, please check the parcel right on receipt and compare the content with the packing list in the presence of the courier. If your package is lost by the delivery company, you should claim them directly. However, take into consideration that they will compensate the lost products only within the amount at risk indicated in the invoice according to your request. Expenses for shipping of the defected equipment both ways to and from the customer's site are not covered by the warranty, except for the situations, when the customer receives dead on arrival product with "Tested" sticker.
DIYerTool Team
